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QIS New Start 2026

Zoonosis and Challenges in Hospital Service Digitalization

All living organisms tend to mutate for the purpose of survival. In 2019, the world was shaken by a virus that mutated to infect humans, namely SARS-CoV-2 (COVID-19). The virus initially only infected bats, but it is suspected to have undergone genetic recombination, enabling it to infect humans through other animals. Therefore, SARS-CoV-2 is classified as a zoonotic disease, which is a disease that has the potential to be transmitted from animals to humans.

Hospitals Need to Be Cautious of Zoonoses

As a healthcare facility, hospitals play an important role in the early detection, patient care, and control of the spread of zoonotic diseases. Patients presenting with initial symptoms of zoonotic diseases are sometimes not immediately identified, which can potentially increase the risk of exposure within the hospital environment if not managed with proper procedures. The risk of transmission through direct contact, bodily fluids, or contaminated environments necessitates that healthcare facilities maintain vigilance and have effective management systems in place to protect both patients and healthcare workers.

In addition to the risk of transmission to other patients, zoonoses can also endanger healthcare workers on the front lines of service. Exposure to bodily fluids, droplets, or contaminated surfaces can increase the risk of infection if safety and infection control protocols are not fully implemented. Therefore, sterilization procedures with the use of Personal Protective Equipment (PPE), sterilization of medical instruments, and management of medical waste are essential.

Through increased awareness of health protocols, discipline in adhering to health protocols, and the preparedness of healthcare facilities, the risk of zoonotic transmission in hospital environments can be minimized in order to safeguard the safety of patients, healthcare workers, and the community as a whole.

Challenges in Handling Zoonosis with Manual Patient Records

The management of zoonotic diseases requires a rapid, accurate, and coordinated process of patient identification and monitoring. In certain situations, delays in information can affect the diagnostic process and increase the risk of disease transmission within healthcare facilities. Therefore, patient data management becomes one of the crucial aspects in supporting the optimal handling of zoonoses.

Manual medical record-keeping can present several obstacles to the smooth flow of hospital services, especially in situations involving high patient mobility. The manual recording process carries risks of delayed information access, recording errors, incomplete data, and difficulties in tracing patient history. In cases of zoonosis, information such as travel history, contact with animals, and initial patient symptoms becomes crucial data that needs to be accurately documented and easily accessible to healthcare personnel.

Additionally, manual recording can also hinder coordination between hospital service units. When patient information cannot be accessed quickly and in an integrated manner, the processes of observation, laboratory examination, and medical follow-up are potentially delayed. This condition can increase the risk of exposure to other patients as well as healthcare personnel if zoonotic diseases have not been accurately identified.

Another challenge is the process of monitoring patients over a certain period. Zoonotic diseases often require continuous observation and evaluation of the patient’s condition. Manual recording processes have the potential to make documentation of patient condition developments less efficient, especially as data becomes more vulnerable to being scattered across various units.

Therefore, the management of patient data in a more structured and integrated manner becomes increasingly important in supporting the preparedness of healthcare facilities against zoonotic diseases. The speed of information access, data accuracy, and coordination among healthcare personnel are crucial factors in facilitating a more effective treatment process while also supporting the safety of patients and medical staff within the hospital environment.

The Role of Hospital Management Information System (HMIS) in the Management of Infectious Diseases

In the management of infectious diseases, particularly zoonoses, the speed of information access and coordination among service units becomes a crucial factor in assisting the process of diagnosis, monitoring, and controlling the risk of disease spread. Therefore, an integrated hospital information system plays an important role in supporting healthcare facilities to carry out services more effectively and in a coordinated manner.

Hospital Management Information System (HMIS) assists in the digital management of patient data, allowing medical information to be accessed more quickly and accurately by relevant healthcare personnel. The integration of data across departments also helps accelerate coordination between registration units, outpatient clinics, laboratories, pharmacies, and inpatient wards. With more structured and real-time access to information, healthcare personnel can conduct observations and medical interventions more promptly, thereby helping to minimize the risk of delayed treatment or the spread of diseases within the hospital environment.

In addition to supporting medical services, the HMIS also assists in the continuous process of patient monitoring and documentation. Digitally stored medical examination histories and actions make it easier for healthcare personnel to evaluate the patient’s condition over time. This is particularly important in communicable diseases that require intensive observation and ongoing treatment.

Medinfras is committed to improving the efficiency of healthcare facility services while also strengthening preparedness in facing the risk of infectious diseases. We believe that appropriate health technology support can help hospitals serve patients and healthcare workers more quickly, safely, and in a coordinated manner.

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