PT. Quantum Infra Solusindo together with Sysmex Indonesia, Initiating a Vision of Future Health Services with Health Technology Strategy and Innovation
PT. Quantum Infra Solusindo An information technology company that provides Hospital Management Information Systems (SIMRS) and Klink (SIM Clinic) in partnership with Sysmex Indonesia, a provider of Health IT products and services for clinical laboratories, hospitals and healthcare providers, held the annual CEO Forum Sysmex Indonesia event at The St. Regis Hotel, Jakarta on Wednesday, February 19, 2025. This year, PT. Quantum Infra Solusindo together with Sysmex Indonesia carried the theme “A Vision for Sustainable Healthcare: Crafting Strategy and Integrating Innovations to Achieve the “Future We Want” and was attended by more than 200 stakeholders in the health sector, organizations, Hospitals, Ministries and Laboratories throughout Indonesia In this Forum, 3 main topics were discussed, the first was the keynote session with the topic of Sysmex Beyond Healthcare filled by Emilani Nababan (President Director of PT Sysmex Indonesia), Frank Buescher, President & CEO of Sysmex Asia Pacific, Senior Executive Officer of Sysmex Corporation (Japan), Dr. Apt. Rizka Andalucia, M.Pharm, MARS (Director General of Pharmaceuticals and Medical Devices, Ministry of Health) and Takashi Ono (Member of the Managing Board and Senior Executive Officer, Managing Director of Sysmex Corporation (Japan). On this topic, Sysmex delivered a presentation on Why and How Sysmex can become one of the most sustainable companies in the world. “Sysmex continues to be committed to being a strategic and trusted partner in the Indonesian health system. The sustainability of quality health services in Indonesia is our shared responsibility for the current generation and also our future generations. A commitment that must be pursued together by all stakeholders in the health ecosystem not only for the sustainability of the current business but also for the success of the organization in the future,” said Emilani Nababan, President Director of Sysmex Indonesia. The second is a seminar session with the topic The Future We Want for Healthcare in Indonesia moderated by Grace Tahir (President Director of Mayapada Hospital & Founder of Everest Media). In this seminar there were three speakers including Edy Widjaja (Senior Partner AP Bain & Company Singapore), Dr. Dewi Muliaty, M.Si (President Director of PT Prodia Widyahusada Tbk) and Dr. dr. Lia Partakusuma Sp.PK (K), MM, MARS, FAMM (Medical Director of PT Pertamina Bina Medika IHC). This topic discusses in detail the importance and implementation of ESG (Environmental, Social and Governance) in the health sector with a benchmark for ESG implementation at Prodia Lab and at Pertamina-assisted hospitals. In the last session, the third one was packaged very interestingly with the concept of a Talkshow featuring the Chief Digital Transformation Office of the Ministry of Health of the Republic of Indonesia, namely Setiaji, S.T., M.Sc. who has a very strong role in the progress of health digitalization in Indonesia. The talkshow presented Joyce H. Vidyayanti, MBA (Chief Financial Officer, PT Mitra Keluarga Karyasehat Tbk), Wee Kai Tay (Chief Executive Officer, Parkway Shenton Singapore), Dr. Andrew Wu, Ph.D (founder & Chief Executive Officer, Meshbio, Singapore), Benny Hendra (Founder & Director of PT Quantum Infra Solusindo) and Novianto Wahyudi (Head of IT Department PT Sysmex Indonesia). Specifically in the session, Benny Hendra, Founder & Director of PT Quantum Infra Solusindo delivered a discussion on “Choosing the right information system for you and Indonesia’s healthcare future can be started by knowing the challenges and current situations that occur in the Indonesian Health Industry, closely related to Digital Health which was born due to the development of Electronic Health, There are 2 aspects, namely Population Trend and Patient Expectation”. Furthermore, the Founder & Director of PT Quantum Infra Solusindo who also has a Management Information System product, SIM-RS Medinfras said “that the information system in the health sector must then focus on Patent Safety, Coordinating/Integration of Care, Patient Experience and Reduce Waste which can increase the level of paperless starting from the patient agreement process, front-office system, clinical system (Electronic Medical Record and Nursing), back-office system to the use of machine learning for AI which can be a good dashboard for decision making by management” The CEO Forum 2025 brings together executive leaders from various hospitals to discuss various perspectives from industry leaders and experts and develop strategies in providing health services and become a strong collaboration platform to unite visions with strategies and innovations in health services for sustainability in the future.
PT Quantum Infra Solusindo’s Commitment to Quality and Data Security: Achieves ISO 9001:2015 and ISO 27001:2013 Certification.
ISO stands for the International Standardization Organization, an international body responsible for establishing standards and regulations applicable worldwide. Founded in Geneva, Switzerland, in 1947, ISO currently has approximately 162 member countries, including Indonesia. It is important to note that ISO standards are diverse, continuously evolving, and applicable to various business sectors. From a company’s perspective, ISO represents a set of procedures and guidelines designed to continuously measure, evaluate, and enhance employee performance while improving cost efficiency to minimize potential losses. This ensures the overall quality and reliability of products and services. Consequently, companies as producers must verify and guarantee that their offerings function efficiently, meeting both timing and target requirements. PT Quantum Infra Solusindo has chosen ISO 9001:2015 for Quality Management Systems (QMS) and ISO 27001:2013 for Information Security Management Systems (ISMS). Obtaining ISO certification requires strict adherence to internationally recognized standards. With ISO implementation becoming active at PT Quantum Infra Solusindo in early 2023, the company simultaneously carried out a Change Management transition. This ISO process—an embodiment of Change Management—demanded high commitment and discipline from employees and the company alike, ensuring product and service quality for the implementation of SIM-RS Medinfras across hospitals and clinics. After overcoming various challenges, refining work standards, and introducing new tools to meet ISO 9001:2015 (QMS) and ISO 27001:2013 (ISMS) requirements, PT Quantum Infra Solusindo successfully obtained full certification at the end of January 2024. The certification covers a comprehensive evaluation of design and development, implementation and service support for SIM-RS Medinfras, as well as electronic medical record module development within the system. With this achievement, PT Quantum Infra Solusindo—an application software developer in the healthcare industry—reaffirms its commitment to maintaining high-quality standards and robust security practices. The company strives to ensure a work environment that upholds confidentiality, integrity, and availability in its operations, enhances service quality based on customer needs, guarantees customer satisfaction in product and service delivery, fosters excellence in human resource development based on competency, ensures the company’s long-term sustainable health, provides infrastructure that supports information security, and actively complies with applicable regulations. Moreover, PT Quantum Infra Solusindo is dedicated to fostering an environment of mutual understanding, collaboration, respect, responsibility, open-mindedness, and trust among all stakeholders in its implementation of Quality Management and Information Security Management Systems. Mr. Benny Hendra, Director of PT Quantum Infra Solusindo, expressed his gratitude for the commitment, hard work, and discipline of all employees that led to the successful certification of ISO 9001:2015 and ISO 27001:2013. This milestone marks another Level Up for PT Quantum Infra Solusindo, reflecting international-quality product and service standards that enhance credibility and strengthen relationships with customers, vendors, and partners on a global scale. Congratulations once again on achieving ISO 9001:2015 and ISO 27001:2013 certifications! May this be a moment to further enhance commitment, hard work, and discipline among all PT Quantum Infra Solusindo employees in developing SIM-RS Medinfras products and services that continue to meet customer needs on a wider scale.
Interactive Motivational & Teamwork Training “LEVEL UP!”
On March 9 2024 PT Quantum Infra Solusindo held internal training at the Trembesi Hotel with the title Interactive Motivational & Teamwork Training which was mentored by Mr Louis Sastrawijaya who is known as a National Motivator “Coach” who learned from the world’s best teachers in Australia & America United and has been trusted by more than 500 companies/institutions and has experience teaching more than 2,500 classes in various big cities in Indonesia. Interactive Motivational & Teamwork Training is eagerly awaited and enthusiastically welcomed by all PT Quantum Infra Solusindo employees. The event began with an “Opening Speech” by Mr. Benny Hendra as Director of PT Quantum Infra Solusindo who expressed the hope that training could become a series that helps all employees and the Company to remain enthusiastic and always have a positive attitude even though sometimes they have to face negative issues that can arise in unpredictable times and from the internal and external environment. PT. Quantum Infra Solusindo chose the theme “LEVEL UP!” or “RAINING THE LEVEL” namely the spirit of increasing motivation and loyalty as well as breaking mindsets and attitudes which can have an impact on improving work performance, building a spirit of team collaboration and WOW excellent service. Companies cannot hope for “HOCKEY” and continue to struggle with PROBLEMS, but must be ready to answer CHALLENGES in the midst of internal and external issues so that when the company gets a “MIRACLE” it is a contribution from hard work. Briefly, “Coach” Louis said that there are 5 “Growth Mindset” synergies that every employee needs to have, namely starting from “PASSION, COMPETENCE, PERSISTENCE, COLLABORATION and SERVICE EXCELLENT”. The detailed explanation of each mindset is carried out in material/theory, 20% and 80% is interaction and practice so that all employees can take part in training and participate actively. Apart from that, Interactive Motivational & Teamwork Training also explains how a work spirit that is always happy and enjoys not being able to choose what we like (one package), can develop ourselves, always contribute and ultimately will increase the value of a job. So, in principle, the things above must be done with “fun & enjoy”, consistently never back down in every problem/challenge, and always absorb the value of work, namely helping hospitals/clinics including patient safety, thus making PT Quantum Infra Solusindo a company that ” durable”, has high resistance to all changes that can occur at any time and are beyond previous expectations. At the end of the Interactive Motivational & Teamwork Training session “Coach” Louis Sastrawijaya asked PT employees. Quantum Infra Solusindo has been divided into 5 groups to create a dream building for the future of PT Quantum Infra Solusindo from sheets of paper and cardboard within 20 minutes and must be able to present its superior features. The hidden meaning of this session is that the success of a “teamwork” must have the same direction in Vision (direction of vision), Plan (planning), Time Management (target time), and Presentation (delivery) so that the final results in the form of services and products can be well received. good by the customer. The “Closing Statement” was carried out by Mr. Aswan Hardi as commissioner of PT Quantum Infra Solusindo with motivational words that further fueled the enthusiasm of all employees to be able to truly “Level Up” in 2024. As a software company, PT Quantum Infra Solusindo with the Medinfras Software Solution which has been used by more than 42 hospitals and clinics has proven to be able to answer and meet the challenges of hospital information systems (SIM-RS) in the Health Industry in Indonesia, especially with the implementation of the Health Law. requires that all health facility providers (FASYANKES) in Indonesia have fully implemented Electronic Medical Records (EMR) by the end of 31 December 2024. The noble final goal of the “Level Up” theme is something PT can be proud of. Quantum Infra Solusindo is how the implementation of Medinfras is able to help improve patient safety by collaborating between doctors, nurses, pharmacists, laboratory staff, radiology staff and other medical personnel with the support of automation of health equipment and digitalization of the system which makes it easier for all Medinfras users to record data, analyze data, and confirm the electronic data quickly, accurately and timely so that the target of hospital or clinic services is not how many patients can be served (Volume Base Care) but is a health service approach that focuses on the health impact achieved by the patient (Value Base Care). Thus the Interactive Motivational & Teamwork Training ends
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